RETURNS

OVERVIEW

Our refund and returns policy lasts 1 year . If 1 year have passed since your purchase, we can’t offer your exchange.
To be eligible for a return, your item must be in damage condition by product quality not human kind.

Additional non-returnable items:

Gift cardsDownloadable

software products

Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase(parts) back to the manufacturer.

EXCHANGE

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected]
and send your item to:

Building 7, CIMC Intelligent Manufacturing Center, No. 15, Shunye West Road, Xingtan Town, Shunde District, Foshan, Guangdong,China.

SHIPPING RETURNS

To return your product, you should mail your product to:

Building 7, CIMC Intelligent Manufacturing Center, No. 15, Shunye West Road, Xingtan Town, Shunde District, Foshan, Guangdong,China.

For full-refund, you need to make agreement with our sales team then ship the items to the address above, and any costs incurred in shipping are afforded by you.

NEED HELP?

Contact us at [email protected] for questions related to returns.