Navigating routes in large shopping malls
Nowadays, shopping malls are getting bigger and bigger. Consumers often face the problem of not being able to find the target store during shopping because the shopping mall is too large. In order to solve this problem, many shopping malls have introduced smart devices such as Touch kiosks to provide customers with convenient navigation services.
Touch Kiosk Navigation
In shopping malls, there are usually a large number of stores. In order to facilitate the use of touch kiosks, they are usually installed in the public areas of each floor. The touch kiosk will display all the stores and their location information on each floor on the screen. By touching and clicking the store you want to go to, the system will automatically generate a detailed navigation route and display it in the form of a map.
Touch Kiosk Advantages
Accurate: The navigation system used in the touch kiosk is combined with the mall’s architectural plan, which can accurately display the location of stores and prevent customers from getting lost in the mall.
Efficient management: If there are any changes in the stores within the mall, CMS can be used to update them in real time to ensure that customers can obtain the latest store information.
Value-added services: Touch kiosks can also provide value-added services, such as promotional information, store recommendations, and catering introductions.
Improve satisfaction: Use touch kiosk data to gain insights into customer behavior. By analyzing search patterns and popular routes, you can plan campaigns to attract more customers, thereby improving overall customer satisfaction through promotional strategies.
Touch kiosks provide accurate and efficient navigation and information services, which can greatly improve customer convenience and satisfaction, making the shopping experience easier and more enjoyable.
